Contacts: 08034453549,08089476419

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By clicking Get Started, you agree to our Terms, Data Policy and Cookies Policy.  You may receive SMS Notifications from us and can opt out any time.

Terms and Conditions of Service and Purchase

**CRITICAL NOTICE:** By registering for an account or initiating any payment, you are entering into a legally binding agreement and accept all the terms set forth below.

1. Acceptance and Service Scope

1.1. Acceptance: The Customer ("You") fully and irrevocably accepts these Terms and Conditions ("Terms") upon registration and/or making the first payment. If you do not agree to these Terms, do not use this Service.

1.2. Amendments: The Company reserves the sole, unilateral right to amend or update these Terms at any time. The revised Terms become effective immediately upon being posted on this application or website, and continued use constitutes acceptance of the new Terms.

1.3. Service Description: The Service provides a digital platform for viewing, managing payments towards, and facilitating the acquisition of real estate properties (land, plots) sold by the Company.


2. Exclusive Payment Channels and Customer Liability

2.1. Mandatory Channels: All payments related to the purchase of property, including deposits and installments, must be remitted **EXCLUSIVELY** through the following authorized channels:

  • i. The integrated online payment gateway (Paystack) available on this application.
  • ii. Direct transfer or deposit into the **official Company Bank Account** details provided strictly within this application.

2.2. Absolute Payment Prohibition: Payments made to the personal bank account of any staff, agent, or any other unauthorized third party (known or unknown) are **STRICTLY PROHIBITED** and deemed non-compliant with these Terms.

2.3. Limitation of Company Liability: The Company's liability for receiving and acknowledging payment is **STRICTLY LIMITED** to the verifiable amount that has been successfully received, cleared, and settled into the Company’s official, designated bank account or through the Paystack gateway.

2.4. Customer Sole Risk: The Customer acknowledges and accepts that any payment made outside of the mandatory channels specified in Section 2.1 is made **at the Customer’s sole and exclusive risk.** The Company shall not be responsible for recovering, tracking, or validating funds paid to unauthorized personal accounts and reserves the right to treat such payments as unpaid amounts.


3. Contract Duration and Price Revision

3.1. Time is of the Essence: The specified contract duration for completing the full purchase price is considered **TIME IS OF THE ESSENCE**. The Customer must complete all payments within the stipulated timeframe.

3.2. Automatic Price Default and Revision: If the contract duration is **exceeded** for any reason whatsoever, the Customer shall be considered in default. In such an event, the remaining unpaid balance will automatically and immediately be repriced to the **prevailing current market price** of the property at the time of the default, irrespective of the original signed contract price.

3.3. Contract Termination: If the default continues, the Company reserves the absolute right to terminate the contract and reallocate the property without further notice to the Customer.


4. Refund, Allocation, and Audit

4.1. Allocation Audit: Final property allocation, documentation, and handover are **strictly conditional** upon the Customer providing all necessary transaction evidence (e.g., bank statements, Paystack receipts) to the Company for a mandatory internal audit and verification process. Failure to provide traceable, satisfactory evidence of payment to the official Company channels will result in the **delay or permanent denial of allocation.**

  • CRUCIAL REFUND CLAUSE: The Customer expressly agrees that **NOTWITHSTANDING** any percentage stipulated in a previously signed contract paper or subsidiary document, the **current, prevailing percentage deduction stipulated by the Company at the time the refund is processed shall apply.** This current policy supersedes any older, written contractual percentage.
  • The processing time for any valid and approved refund is **60 (sixty) working days** from the date the Company formally acknowledges receipt of the complete refund request documentation.
  • EXCEPTION FOR FULL PAYMENT AND DOCUMENT COLLECTION: Notwithstanding the foregoing, any Customer who has **completed all payment obligations** (including, but not limited to, payments made on an instalmental basis) **and has collected the relevant document(s)** from the Company shall be eligible for a refund, if approved, to be processed within **90 (ninety) working days** from the date of formal acknowledgment of the complete refund request.

4.3. Deductions: The percentage deduction applied will be based on the current value of the land and the administrative costs incurred.


5. Customer Indemnification and General Liability

5.1. Indemnification: The Customer agrees to indemnify, defend, and hold harmless the Company, its directors, employees, and agents from and against any and all claims, demands, liabilities, damages, and losses (including legal fees) arising from the Customer's failure to adhere to these Terms, including, but not limited to, the violation of the payment channels specified in Section 2.

5.2. Disclaimer of Warranties: The Company offers its digital service and properties "as is" and makes no warranties, whether express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement.

5.3. Maximum Liability: The total cumulative liability of the Company to the Customer under these Terms, for any cause of action whatsoever, shall in no event exceed the amount **actually received and recorded** in the Company's official accounts from the Customer.


6. Governing Law

6.1. Jurisdiction:These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, and the parties agree to submit to the exclusive jurisdiction of the courts located in Lagos State, Nigeria, for the resolution of any disputes.

**LEGAL REVIEW ADVISORY:** The Company strongly and formally advises all Customers to **seek independent legal counsel** to review these Terms and Conditions before making any financial commitment.

Data Policy and Privacy Notice

This policy outlines how **DREAMCITY HES LTD** collects, uses, shares, and protects your personal data when you use our property acquisition platform.

1. Information We Collect

We collect information necessary to provide our services and fulfill regulatory requirements related to property transactions and finance:

  • **Identification Data:** Your Name, Phone Number (used as login ID), Email Address, and Physical Home Address (for Agent registration).
  • **Account Credentials:** Encrypted Password.
  • **Financial & Transaction Data:** Records of payments made through Paystack or direct bank transfers, transaction IDs, payment dates, amounts, and audit details for allocation. We **do not** store your full credit/debit card details; this is handled securely by our payment processor, Paystack.
  • **Referral Data:** Mobile Number of the referring Agent (if provided).
  • **Agent Specific Data:** For Agent accounts, we collect Passport photographs (for verification) and Home Address (for contractual purposes).
  • **Usage Data:** Information about how you access and use the app, including device type, IP address, and login times (see Cookies Policy).

2. How We Use Your Information

Your data is collected and processed for the following purposes:

  • **Service Provision:** To create and maintain your account, facilitate login, and manage your property purchase portfolio.
  • **Transaction Processing:** To execute and verify all financial transactions, track installment payments, and generate payment receipts.
  • **Contract Fulfillment:** To comply with property allocation requirements, including auditing transaction trails before final property handover.
  • **Communication:** To send you essential transaction confirmations, contract updates, payment reminders, and mandatory SMS notifications (as disclosed during sign-up).
  • **Security & Legal Compliance:** To prevent fraud, verify identity, manage Agent/BA accounts, and comply with applicable financial and property laws.

3. Sharing and Disclosure of Data

We do not sell your Personal Data. We share it only as necessary to operate our business and fulfill your purchase:

  • **Payment Processors:** Shared with **Paystack** to authorize and process your payments.
  • **Legal Compliance:** When legally required by government authorities, courts, or regulators (e.g., tax authorities, property registration agencies).
  • **Service Providers:** Shared with third-party vendors who provide hosting, database management, and maintenance services, under strict confidentiality agreements.

4. Data Security and Retention

We implement technical and organizational measures to protect your data, including encrypted passwords and restricted access controls. We retain your data for as long as your account is active, and thereafter for a necessary period to comply with legal, accounting, and reporting requirements related to property ownership and financial records.


5. Your Rights

You have rights regarding your personal data, including the right to:

  • Access and obtain a copy of your data.
  • Request correction of inaccurate data.
  • Request the deletion of your account and data, subject to our legal obligation to retain transaction records.

To exercise any of these rights, please contact us using the contact information provided on our official website.

Cookies and Local Storage Policy

1. What Are Cookies and Local Storage?

**Cookies** are small text files placed on your device by a website. They are used to remember your status and preferences. **Local Storage** is similar but allows websites to store larger amounts of data locally within your browser for functional purposes.


2. How We Use Cookies and Local Storage

We use cookies and local storage primarily for essential and functional purposes:

  • **Essential/Session Cookies:** These are strictly required for the application to function correctly, enabling secure login, user session management, and ensuring the stability of the payment gateway.
  • **Functional/Preference Cookies:** Used to remember your settings and preferences. We use **Local Storage** to save your selection of **'Night Mode'** (using the key `gmtNightMode`) so that the application consistently loads with your preferred visual theme.
  • **Analytics:** To collect aggregated, non-personally identifiable information about how the app is used (e.g., popular pages, time spent), helping us improve performance and user experience.

3. Third-Party Cookies

Our payment partner, **Paystack**, may place its own cookies on your device when you initiate a transaction to ensure the security, integrity, and functionality of their payment processing services.


4. Managing Your Cookies

You can manage or delete cookies through your web browser settings. Please note that restricting the use of cookies may impact the functionality and performance of the application, particularly features related to secure login and payment processing.

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By clicking Register, you agree to our Terms, Data Policy and Cookies Policy. You may receive SMS Notifications from us and can opt out any time.